Shipping & Returns

How do I place a return or exchange?

While we want people to love what we're making, we totally understand if things don't always works out. Please reach out to  with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

What’s your return policy?

Reach out to us within 30 days of receiving your order and we'd be happy to help you our with a return or exchanges! Please include your order number and send an email to shop@muzigae-masion.us. 

You'll be refunded the full price you paid when checking out, minus original shipping charges. Please note that pads & tampons are final sale. Refund inquiries must be sent through email. 

How long does it take to process a return?

Please allow 5-7 business days for your refund to process. 

What should I do if I receive the wrong product?

We're so sorry if you received a different product than you ordered. Please shoot us an email to shop@muzigae-masion.us and we'd be happy to help you out.